| An
extranet allows the flow of information
and resource to extend to your customers
and suppliers. This resource allows
close collaboration where necessary
to improve the delivery of goods,
services and information across the
whole supply chain.
Your extranet will
manage mailing lists and through the
sign up period you can gather information
about the infrastructure of your organisation.
With this data we can build demographics
of your customer and supplier base,
allowing you to streamline operations
within your organisation. You can
track the usage of your extranet in
order to improve your service.
Customer knowledge bases allow individuals to gain information about your business, without the loss of your valuable staff resources, giving support to your customers. Issuing calendars of planned maintenance to your service will inform your customers and allow them to take the necessary steps to be ready.
All of this access
is controlled by an administration
interface, defining group and levels
of access. |
